ITIL® 4 Managing Professional (MP) Transition (English)
This 5-day ITIL 4 Managing Professional (MP) Transition Training will enable you as an ITIL v3 Expert (or with at least 17 credits) to become an ITIL 4...
- 5 Tage
- Fortgeschritten
- Zufriedenheitsgarantie Risikofrei für dich
- Online Live per Videokonferenz
- max. 8 Teilnehmerinnen und Teilnehmer pro Gruppe
- Keine Vorkasse Rechnung nach dem Seminar
Passt das zu dir?
Damit du den Tag wirklich mitnimmst, lohnt sich ein kurzer Abgleich.
Richtig für dich, wenn
- Managers
- Employees of service or IT organizations
- IT professionals
- Business managers
- Anyone who wishs to enhance their ITIL® 4 knowledge and/or aspire to the status of an ITIL® 4 Managing Professional.
Das bringst du mit
You are already an ITIL® Expert or have acquired at least 17 ITIL® credits under the ITIL® v3 / 2011 qualification scheme and would like to qualify as an ITIL® 4 Managing Professional. ITIL® 4 Foundation can be accepted as an alternative to ITIL® v3 Foundation plus 15 credits from ITIL® Intermediate/Practitioner modules.
Curriculum
Inhalte
Learning goal:
The 5-day training provides a holistic picture of the necessary knowledge and skills related to the new Service Value System (SVS) of ITIL 4. The contents of the training are:
- An overview of the key differences between the ITIL v3 five-step Lifecycle IT Service Management model and its 26 processes and functions compared to the ITIL 4 Service Value System model and its 34 practices.
- A review of the SVS model and its components the service value chain, seven guiding principles, four business dimensions, governance, continuous improvement
- Insight into the 34 practices of ITIL
- 4 Key concepts and content from the three ITIL 4 Specialist courses: Create, Deliver & Support, Drive Stakeholder Value and High Velocity IT
- Contents from the ITIL Strategist Advanced Book and Course - Direct, Plan & Improve
Course Content:
The ITIL® 4 Managing Professional Transition module consists of core elements of the following modules and covers between 30 and 40% of the course contents depending on the course module:
- ITIL® 4 Foundation
- ITIL® 4 Specialist: Create, Deliver and Support
- ITIL® 4 Strategist: Direct Plan and Improve
- ITIL® 4 Specialist: Drive Stakeholder Value
- ITIL® 4 Specialist: High Velocity IT
Methods:
The Virtual Live Classroom (VLC) training represents a new form of learning. You will learn live and in constant dialogue with an experienced trainer the entire training content of the corresponding module. The Workbook principle is also used. No boring PowerPoint presentations, but as in presence training, the contents are developed together with you. By using our interactive learning platform and the education package sent to you in advance, you have all the possibilities of a normal training course at your disposal. Get in touch, ask questions, give the trainer immediate feedback on his explanations - our platform offers you all these functions. You solve the group work of a face-to-face training in separate rooms and present the results to the entire classroom. For training courses with certification, you can take the exam flexibly online, and you can choose the date of the exam yourself.
VLC Trainings are a new attractive learning option and all you need is a workstation with a stable internet connection, a headset and a webcam. With our Education Package you will receive the literature, the workbook and all necessary training documents in advance.
Certification:
ITIL® 4 Managing Professional Transition Certificate
The ITIL® 4 Managing Professional Transition Examination is held after the seminar. This is a multiple choice examination with 40 questions, which have to be answered in 90 minutes. You have to answer 28 of 40 questions, so 70% correctly, to receive the certificate. Candidates who sit the examination in a language which is not their mother tongue or candidates with special requirements (e.g. health restrictions) are entitled to an extended examination time. Please inform us if we should apply for an extended examination time for you when you register.
Exam is no longer available
Klarheit von Anfang an
Format, Ablauf und alles, was schon enthalten ist. Keine Überraschungen, nur Fokus auf dein Ergebnis.
5 Tage
Kompakt aufgebaut, damit du schnell ins Tun kommst.
max. 8
Kleine Gruppe, damit genug Raum für deine Fragen bleibt.
Das ist immer dabei
- Ausführliche Schulungsunterlagen und Praxisbeispiele
- Teilnahmezertifikat
- Übungsumgebungen und Beispieldaten
- Nachbetreuung per E-Mail nach dem Seminar
Sichere dir deinen Platz
Wunschtermin?
Für dieses Seminar ist gerade kein Termin ausgeschrieben. Sag uns, wann es dir passt, wir setzen einen passenden Termin auf und melden uns bei dir.
Wunschtermin anfragenLieber das ganze Team?
Bring dieses Seminar zu euch ins Haus oder lass uns ein Programm bauen, das genau auf euer Unternehmen passt.
Inhouse-Schulung
Wir kommen zu dir und schulen dein Team genau auf eure Praxis.
- Komplett auf eure Use-Cases und Tools zugeschnitten
- Termin und Ort bestimmst du, vor Ort oder Live-Online
- Ein fester Pauschalpreis statt Preis pro Person
Firmen-Seminar
Ein individuelles Programm, das wir auf eure Ziele zuschneiden.
- Frei kombinierbare Module aus unserem Themenkatalog
- Skalierbar von der Kleingruppe bis zur ganzen Belegschaft
- Begleitung über mehrere Termine hinweg möglich
Deine IT-Schulungen München-Expertinnen und -Experten
Du hast Fragen zu Inhalten, Terminen oder einer passenden Lösung für dein Team? Wir beraten dich gern, bevor du buchst. Direkt, ohne Umwege.
Antwort in der Regel am selben Werktag
Dein cmt-Team München
Beratung zu IT-Weiterbildung